Faq

Is It Safe To Send Currency In The Post?

Yes,  Royal Mail Special Delivery insure currency and cover each package in case of loss or damage up to £2'500 worth. There is nothing on the package to suggest what is inside and needs to be signed for at the other end.

How will I receive my funds?

Your funds will be credited back to your WeSwap prepaid card within 3 working days of us receiving your currency. You will be notified by email once we receive the currency and again when we make the payment to your WeSwap account.

Where can I find my WeSwap account number?

Head to your WeSwap dashboard online or in the app. Tap "Load" and change your load to "Bank Transfer". There you'll see your 8-digit Account Number. That's what you need to input here.